These terms and conditions – which may be amended from time to time (last updated on 20-10-20) – apply to all the services we provide. When you access, navigate, and use our website, regardless of the platform or channel (hereinafter referred to as the “website”), and/or when you make a reservation by phone or email, you acknowledge and agree to have read, understood, and accepted the terms and rules described below (including the privacy statement). These pages and their content and infrastructure, as well as the opportunity to book accommodation offered through these pages and the website (“the service”), are owned, operated, and provided by Nymarksminde (“nymarksminde.dk,” “us,” “we,” or “our”) and are made available solely for personal, non-commercial use, subject to the terms and conditions below.

1. Scope of Our Service
Through this website, we provide an internet-based platform where accommodations (Bed and Breakfast and Farm Holidays), activities (Farm Park with Mini Zoo, Amusement Park, and Football Golf), and conference rooms are available. By making a reservation via email or phone, you enter into a direct (legally binding) contractual relationship with Nymarksminde. From the moment you make your reservation, we send you an email confirmation. While we exercise care and diligence in providing our service, we cannot control or guarantee the accuracy, completeness, or correctness of all information. We are not liable for any errors (including obvious errors and typos), interruptions (whether due to temporary or partial technical breakdowns), repairs, updates, or maintenance of our website or other inaccuracies, misleading, or incorrect information. Our service is strictly for private, non-commercial use. It is therefore not allowed to resell, use, copy, monitor (e.g., via spider, scrape), display, download, or reproduce content or information, software, products, or services available on our website for any commercial or competitive activities or purposes.

2. Prices and Price Guarantee
The prices on our website are highly competitive. All prices on Nymarksminde’s website are specified for farm holidays for the entire stay per apartment, for Bed and Breakfast per day and per person, and for the Farm Park per person per day throughout the season or for a year. All payments in the webshop are prepayments, guaranteeing a spot. Payment for Bed and Breakfast is made upon arrival in Danish cash, agreed euros, or by credit card. Transfer to an account and payment with an EAN number occur before arrival. Payment for farm holidays is valid only after full payment. You can order farm holidays through our webshop or via email. If you order via email, an environmental fee of 100 DKK is added. You can choose to split the full payment into smaller installments by selecting ViaBill as the payment solution in the webshop. In the Farm Park with football golf, group discounts are available. To obtain a 20% group discount for over 11 people, the amount must be paid in advance through Nymarksminde’s webshop. This can be done via Dankort, Mastercard, Visa, Visa Electron, EAN number, or bank transfer. All prices (except conference prices) include VAT and other taxes (subject to any changes in such taxes), unless otherwise indicated on the website or in the email confirmation. Obvious errors (including typos) are not binding. All special offers are clearly marked. For conference and party rooms, see point 9 below.

3. Protection of Personal Information
Nymarksminde.dk adheres to high ethical standards and respects your personal integrity. Except for the disclosure of information required by law in a given jurisdiction, as well as the disclosure of your name, email address, and credit card information, we never disclose your personal information to a third party without your consent. However, we reserve the right to share your personal information with Nymarksminde’s employees to perform our services (including customer service and internal audits of accounting/compliance deadlines) for your benefit. Nymarksmindes employees collect data on the number of visitors to the website and also create statistics on where guests leave the website and what they click on. This data does not identify individual customers or guests.

When participating in Nymarksminde’s competitions, the winner is announced on Nymarksminde’s social media. This is done only by mentioning the winner’s name. By participating in photo contests, participants also agree that submitted material may be used for marketing purposes in digital as well as printed media.

Under the General Data Protection Regulation, you have several rights regarding our processing of information about you.

You have the right to access. You can contact us at any time to inquire about the information we have about you.

You have the right to have incorrect information about you corrected.

You have the right to have information about you deleted before the general deletion deadline.

For inquiries regarding personal information, please contact Nymarksminde at info@nymarksminde.dk or call +45 26 18 28 26.

4. Fees
There are fees for certain services. Unlike many other companies, we do not charge for our online service, and we do not add extra (reservation) fees to room rates or for reserving activities like football golf, farm parks, or conference rooms. However, there is a foreign exchange fee of 100 DKK for international transactions, a fee of 100 DKK per invoice, and a fee of 3.75% for payments with all payment cards (except Dankort).

5. Credit Cards
It is possible to use the most common payment cards (Dankort, Mastercard, Visa, Visa Electron) at the physical location (Nymarksminde). We have a card terminal where you can pay for your stay or other services. You cannot withdraw cash over the amount at our kiosk. Additionally, on our webshop, you can pay with the most recognized payment cards. In case of credit card fraud or unauthorized use by a third party, most banks and credit card companies assume the risk and cover all expenses resulting from such fraud or misuse. In some cases, there may be a deductible. If your bank or credit card company deducts this deductible due to unauthorized transactions resulting from payment at Nymarksminde, we do not cover the deductible.

6. Cancellation
When you make a reservation at Nymarksminde, you accept and approve the applicable cancellation and no-show rules below. You should take out cancellation insurance with your own insurance company if you have reserved an apartment and want to minimize your risk in case of cancellation due to illness, etc.

Rules for Farm Holiday (summer/autumn holidays): You can naturally cancel your rental agreement with reasonable compensation. For farm stays, you can cancel up to 60 days before check-in and receive an 80% refund of the original payment. It is also allowed – for an expedition fee of 500 DKK – to transfer the rental agreement to another tenant. Notice of this must be given in writing by both parties involved to Nymarksminde. If you cancel later than 60 days before check-in, the amount is not refunded. No refund is provided for no-shows. If Nymarksminde cancels the stay, you will receive a full refund unless you agree to reschedule the rental period.
Rules for Bed and Breakfast (day-to-day rental): Any cancellation made more than 14 days before check-in is refunded. After that, no refund is provided. No refund is given for no-shows.

7. Additional correspondence
When you complete a reservation, you consent to receiving an email from Nymarksminde regarding the confirmation of your stay. Afterward, you may be asked to pay for your reservation, depending on whether prepayment is required or if Nymarksminde experiences certain urgent situations. We always contact you if we need important information.

8. Disclaimer
Due to limitations in these terms and conditions and to the extent permitted by law, we can only be held liable for direct damages incurred, paid by, or suffered by you as a result of our negligence in fulfilling the obligations related to our service, up to a total amount equal to the total expenses for your reservation, as indicated in the email confirmation or receipt, whether it concerns a single incident or a series of related events. However, to the extent permitted by law, neither we nor any of our employees, representatives, partners, or others involved in creating, sponsoring, marketing, or otherwise promoting or organizing the website and its content can be held liable for (i) any consequential, special, indirect, or incidental damages, loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to customer base and reputation, loss of claim, (ii) incorrect information regarding the (descriptive) information about Nymarksminde (including prices) available on our website, (iii) the services provided or the accommodation offered by the property, (iv) any (direct, indirect, consequential, or punitive) damages, losses, or costs incurred or settled by you in connection with the use, lack of access to, or delay on the website, or (v) for (personal) injury, death, property damage, or other (direct, indirect, consequential, or punitive) damages, losses, or costs incurred or settled by you, regardless of whether it results from (lawful) acts, errors, breaches, (gross) negligence, willful misconduct, omission, failure to fulfill obligations, misrepresentation, tort, or liability (in whole or in part). Furthermore, all stays in and around Farmpark, Fodboldgolf, Mini-zoo, and on the playground are at your own risk, and Nymarksminde cannot be held responsible for personal injuries or damaged/lost/forgotten belongings.

9. Force Majeure
We have no liability to you for any errors, delays, or cancellations caused by any event or circumstance beyond our reasonable control (including but not limited to accidents, extreme weather conditions, fire, explosions, floods, storms, earthquakes, natural disasters, breakdown of telecommunications networks, inability to use transportation networks, mechanical failures, civil unrest, riots, strikes, lockouts, or other industrial disputes, government actions, or introductions of restrictions).

10. Conference Room
The room is rented out for a minimum of 15 people at a time for use during day meetings and conferences. Payment is required upon reservation. For funeral receptions, the minimum number of participants may be higher, depending on the type of food ordered. This is because we need to assess how much staff needs to be called in. Contact us for more information regarding funeral receptions. It may happen that circumstances require the complete or partial cancellation of an arrangement after a final agreement has been made. As a general rule, agreements are binding according to Danish law, and Nymarksmindes’ cancellation policy is based on industry practice. It states that the conference room can be canceled up to 2 weeks before the event to allow for a refund. The same cancellation conditions apply to events in the hotel, garage, or tent. After the event, the deposit is refunded only if the room is returned in a clean and good condition.

11. Non-Payment
In case of non-payment, Nymarksminde reserves the right to cancel your order. This will occur after communication via email or phone

12. Cookies
When you visit our website, information about you is collected, which is used to customize and improve our content and increase the value of the ads displayed on the site. If you do not want information to be collected, you should delete your cookies and refrain from further use of the website.

13. Miscellaneous
At Bed and Breakfast, check-in is possible from 3:00 PM (earliest) to 9:00 PM (latest). Departure must occur by 10:00 AM. If an extended time frame is desired, an additional day’s payment is required. For Farmstay accommodations, guests check in on Saturdays and check out on Saturdays, following the same time schedule.

Holiday apartments should be left in a neat and orderly condition upon departure. This includes washing dishes, putting things back in place, and tidying up the apartment.

Unless otherwise specified, all software necessary for using our services or provided through our website, as well as the intellectual property rights (including copyright) to the content, information, and materials on our website, are owned by Nymarksminde. However, all web plugins are open source and/or freeware.

Paying visitors at Nymarksminde are responsible for any damage to furniture, equipment, people, or animals and may be charged accordingly.

At Bed & Breakfast, guests can request towel changes for DKK 25 per piece and bed linen changes for DKK 60 per piece.

The use of the washing machine costs DKK 35 per cycle.

Nymarksminde reserves the right to reject customer orders at any time. If Nymarksminde exercises this right, the customer will be promptly notified after receiving their order.

In cases where common Danish behavior is not adhered to and/or equipment is not properly maintained, Nymarksminde may expel individuals. In such cases, refunds are not possible.

Smoking is not allowed in the apartments at Nymarksminde. If smoking is detected, the apartment must be restored, including repainting walls/ceilings, repairing furniture, etc. The cost of this restoration falls on the tenant. Additionally, repeated violations of this prohibition may result in eviction from Nymarksminde.

To the extent permitted by law, these terms and conditions, as well as the use of our services, are subject to and shall be interpreted in accordance with Danish law. Any disputes arising from these general terms and conditions and our services can only be brought before a competent court in Denmark.

Should any provision of these terms and conditions be or become invalid, unenforceable, or non-binding, you remain bound by all other provisions. In such a case, the invalid provisions shall still be enforced to the extent permitted by law, and you must be willing to accept a provision with a similar effect to the invalid or unenforceable provision, depending on the content and purpose of these terms and conditions.